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Renting a Car during the Pandemic? Here’s What You Need to Know

The pandemic has compelled people to avoid using public transportation. By doing so, people wouldn’t need to worry about being close to each other while going about their day. Well, one alternative solution is to rent a car, but you have to understand that there are conditions and rules for renting a car during the pandemic. 

Given the circumstances, rental companies, and you as customers, must make several adjustments. In this era of pandemic, car rental business must also heed the health protocols. Here are some adjustments in the car rental business during the new normal.

Body temperature check

Before entering and using a rental car, the passengers and the drivers must have their temperature checked first. If you’re body temperature is high, you won’t be allowed to enter the car. 

Wearing a mask is a must

Wearing a mask while in the vehicle is a must. Otherwise, the passengers and crew won’t be allowed to enter the car. Passengers can also reprimand the rental car drivers if they do not comply with this rule. 

Hand sanitizer available

Every rental vehicle must provide hand sanitizer for passengers and drivers. The hand sanitizer must be used before and after using a rental car. 

Car capacity in accordance with physical distancing rules

To keep all passengers safe, the capacity of the car must comply with physical distancing rules. Each passenger will be separated by an empty seat. 

Routine disinfection

Rental companies are also required to ensure that their vehicles are in a sterile condition, free of viruses and bacteria, by regularly spraying and fogging disinfectants before and after operating.

If you are looking for a rental car, TRAC may be just right for you. This is because TRAC implements a safety and hygiene standard on all its fleets in order to prioritize your safety and comfort during the trip.

As a form of TRAC’s response to minimize the risk of the spread of Covid-19, TRAC has implemented all inspection aspects of the above-mentioned standards along with several additional health screening procedures to anticipate the spread of Covid-19. 

Those of you who have just arrived from trips abroad must follow the health procedure that has been stipulated. TRAC will provide a health declaration form that you must fill in as a confirmation of your health condition.

On this occasion, we would like to say that TRAC’s units have clean and hygienic standards for collective comfort. If you have symptoms such as fever, flu, or chronic cough during your trip with TRAC, please don't hesitate to tell our driver. We will take you to the nearest hospital for immediate medical care.

In this pandemic, the cleanliness of all TRAC’s vehicles is guaranteed. The following are the steps conducted by TRAC in responding to the pandemic to prevent the spread of Covid-19:

1. Cars are always washed and cleaned with disinfectant, before and after use

2. On-duty drivers have gone through health screenings covering body temperature check and physical health examination

3. Drivers wear masks and gloves to minimize physical contact with passengers, including while carrying their luggage

4. Hand sanitizer is available in each vehicle unit

5. Following the physical distancing regulation, a car can only carry one driver and three passengers. Meanwhile, a medium-sized vehicle can carry one driver and eight passengers. A bus can carry one driver and 13-27 passengers, depending on its size. 

Go right ahead and use TRAC’s car and bus rental services. It’s really easy, you can order car or bus rental services by contacting Customer Assistance Center at 1500 009 or through the TRAC To Go application from your smartphone.

To find out more on the cleanliness and safety standards of the TRAC fleet in the midst of this pandemic, you can check here


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