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For companies, the seamless production process, all the way to the goods distribution, highly determines their ability to achieve their goals. But seamlessness alone is not enough. The production cycle must also be effective and efficient in terms of time and cost.
The more seamless the flow of goods for production and distribution to customers, the smoother the company’s business operations will be. The smoother, more effective, and more efficient business operation will draw higher profits for the company.
This logic explains why choosing the right logistics company is crucial in the business community. With today’s advanced technology, searching for information about such companies’ profiles is a breeze. However, extra effort is required to determine the accuracy of such information.
No wonder, a keen eye for finding the appropriate logistics service provider is a must for companies. When choosing the best logistics company, make sure to check out these five characteristics.
See also: Differences Between Warehouse and Logistics That You Need to Understand
First and foremost, the logistics company is well-known, and the wider business community recognizes its credibility. The company also needs to be experienced in providing their services.
A benchmark that can be used is the number of companies or customers using its services. The more companies use the service, the more trustworthy it is.
Secondly, the company has adequate infrastructure. Infrastructure refers not only to their fleets, such as trucks and other vehicles that are abundant and maintained in mint conditions.
but also the state of their storage warehouses, branch offices, and other business networks. Any supporting technologies for tracking shipped goods also need to be considered.
The better the infrastructure, the more professional the company is, because their logistical flow is more effective and efficient.
See also: The Direct Impact of Infrastructure Development on Business Logistics
Thirdly, their service system. Generally, a good logistics company provides integrated services, making it a one-stop service for its customers.
Such integrated services are usually provided by quality companies because it requires financial support, human resources, and advanced technology.
Fourthly, the rates or fees offered are reasonable and worth the services provided. Being a one-stop service means that each service line is operated by subsidiaries of the same parent company, resulting in cheaper operational costs that are easier to manage.
Such low costs allow the consumers to experience fair service fees that are on par with the services provided.
Lastly, the company must also be able to provide appropriate and immediate solutions in case of problems during goods deliverythat may disturb the logistics cycle from production to distribution.
See also: Contract Logistics: The Definition and Benefits
Those are some characteristics of a good logistics company that you can recognize before using their services. One of them is SELOG, a business line within PT Serasi Autoraya or SERA and a part of the well-established PT Astra International Tbk.
SELOG serves the customers’ needs in end-to-end logistics through a series of diverse services. They range from Contract Logistics, Shipping Services, Shipping Agencies, Forwarding Agencies, Warehouse and Yard Management to Courier Services.
CONTRACT LOGISTICS
It’s an integrated logistics service ranging from planning, implementation, to monitoring processes so that customers can focus on core competencies and increase their business profits.
SHIPPING SERVICES
This refers to domestic cargo delivery and distribution services using quality sea transportation modes that prioritize cargo delivery for the automotive industry, heavy equipment, and other freight.
SHIPPING AGENCY
This service collaborates with S5 Agency World as the largest shipping agent in Asia.
See also: Things to Keep in Mind When Using a Shipping Agency
FREIGHT FORWARDING
Our freight forwarding service ensure the safety, punctuality, and zero-defect transportation of heavy equipment and other cargo using various modes of transportation.
WAREHOUSE AND YARD MANAGEMENT
We provide warehousing and storage services for your supply chain needs, utilizing a Warehouse Management System (WMS) to continuously track receipts, picking up, shipping, detention, damaged goods, and completed orders.
WMS allows customers to monitor real-time inventory status. We also provide additional inbound and outbound transportation services to ensure your goods arrive safely and without damage.
COURIER SERVICES
This is an express delivery services for sending packages using the appropriate vehicle for your needs. This service is divided into the standard service (same-day, next-day, and regular services) and VPD (Valuable, Perishable, Dangerous Goods) service for delivering documents, packages, and goods that are too large and heavy to be shipped using regular cargo.
SELOG’s services are also supported by the latest digital technology that streamlines the processes and makes them effective and efficient for customers’ businesses.
See also: NLE Still Remains The Government’s Focus for 2024 Logistical Growth
Through Astra Fleet Management Solution (FMS), SELOG provides businesses in Indonesia with comprehensive IT-based solutions for vehicle management.